Cindie Serrano is a leader in Manufacturing Operations and Process Improvement with over 28 years of experience. She currently serves as the Director of Organizational Development at Lincoln Premium Poultry, Costco’s vertically integrated poultry processing complex. Cindie is widely recognized for her success in implementing transparent, data-driven training and employee relations programs—efforts that led to a 52% reduction in turnover. A frequent speaker at industry conferences, she also consults with manufacturing leaders across the country. Her passion lies in combining relationship-building, process management, and transparent communication with training strategies that drive measurable operational results.

Wendy Bushell is the Chief People Officer for Palermo’s Pizza bringing over two decades of human resources expertise to the table. She has a master’s degree in Human Resources & Labor Relations and has honed her skills across diverse industries. Her career journey includes leadership roles at Ansay & Associates, Klement Sausage Co, and Derco Aerospace, showcasing her adaptability and strategic approach to people management. Wendy's passion for fostering positive workplace cultures, development and driving organizational success makes her a valuable asset in today's dynamic food manufacturing landscape.