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Food Safety Exchange: Everyone Talks About Food Safety Culture. How Do You Know You Have It?

Less presentation. More conversation.

Wednesday, September 30 @ 11:30 AM - 12:30 PM EDT

Everyone talks about food safety culture - but what does it actually look like in practice? More importantly, how do you know if you're building it?

Unlike a traditional webinar, the Food Safety Exchange is participant-driven. The discussion begins with a brief industry perspective before quickly shifting to the questions, challenges, and experiences submitted by participants before the event and through the live chat during the discussion. Rather than listening to a series of presentations, you'll join an open conversation with industry leaders and peers focused on one timely topic.

Bring your questions. Share your perspective. Learn how others are approaching the same challenges.

Possible discussion topics include:

    • How do you know your food safety culture is improving?
    • What leading indicators or behaviors are you measuring today?
    • Which metrics actually drive change—and which simply look good on a dashboard?
    • How do leadership, operations, sanitation, maintenance, engineering, and quality all contribute to a strong food safety culture?
    • What role do equipment design, technology, and employee engagement play?
    • What questions are keeping food safety leaders up at night?

No two Food Safety Exchanges will be the same. Every discussion is shaped by the audience, making each session a unique opportunity to hear fresh perspectives, compare approaches, and walk away with practical ideas you can apply in your own organization.

Have a question you'd like the panel to discuss? Submit it when you register or ask it live using the chat. We'll use audience questions throughout the discussion, allowing the conversation to evolve around the topics that matter most to participants.
Chris Osias Headshot

Chris Osias

Field Service Technician, Multivac Group

Chris Osias is a Field Service Technician at Multivac Group and a proud graduate of the Food Industry Technician (FIT) Program. Since completing the program, he began his career as a Maintenance Mechanic at West Liberty Foods, where he gained hands-on experience maintaining and troubleshooting food processing and production equipment, before building a career servicing and commissioning food packaging equipment throughout the U.S. Chris enjoys solving technical challenges, helping others grow, and sharing his experience to inspire future technicians. He is honored to represent the FIT Program and discuss how it helped shape his professional journey. 

Tom Hunter HS

Thomas Hunter

Service & Installation Manager, Friesen's Inc.

Thomas Hunter is the Service & Installation Manager at Friesen's Inc., where he leads field service, installation, facility maintenance, and recruiting efforts for technical teams supporting industrial automation systems across North America. A retired U.S. Navy veteran with 24 years of service, Thomas has spent his career leading people, solving complex technical challenges, and building high-performing teams.Throughout his career, he has hired, trained, and mentored technicians in manufacturing, facilities, and field service environments. He is passionate about developing the next generation of skilled trades professionals and believes that technical ability, a strong work ethic, and a willingness to keep learning are the foundation of a successful career.Thomas is honored to participate in today's roundtable discussion and looks forward to sharing industry perspectives while learning from the students and fellow professionals.

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Louis Townsend_headshot-1

Louis Townsend, Moderator

Executive Director, Food Industry Technician (FIT) Development Program

Louis provides strategic, operational, and industry leadership for FIT, a nationally recognized workforce development program that prepares technicians for careers within food production equipment manufacturing and food processing companies and is an initiative of FPSA. Louis brings more than 15 years of leadership experience across nonprofit, healthcare, and complex operational organizations, with a background spanning finance, operations, compliance, organizational strategy, workforce leadership, and enterprise-wide process improvement. Working closely with food manufacturers, equipment suppliers, educators, and workforce partners, Louis is committed to helping employers strengthen technical talent pipelines and prepare the next generation of skilled workers for the food manufacturing industry.