Privacy Policy

The Food Productions Solutions Association and its affiliated organizations (collectively “FPSA”, “we” or “our”) is committed to protecting your privacy. This privacy policy (and as amended from time to time and effective on the date posted on the FPSA website fpsa.org (“Privacy Policy”) describes how FPSA collects, uses, and shares your information when you purchase, use, and interact with our products (“Products”) and services, register for or attend our events, or download or read our content (collectively “Services”) and applies to all persons who use our Services (“Users”, “you” or “your”). Our Privacy Policy governs your access to and use of all FPSA operated and controlled websites including fpsa.org, my.fpsa.org, connect.fpsa.org, foodindustrytechnician.com (the “Websites”), and all other publicly available Services – online or otherwise – controlled or provided by FPSA.

If you have questions about FPSA’s Privacy Policy or practices, or if you need to contact us about the information we collect about you, our contact information is at the end of this Privacy Policy.

Acknowledgment and Consent

By visiting our Website or purchasing or using our Products or Services in any manner, you acknowledge that you accept the terms, practices and policies described in this Privacy Policy, and you hereby consent that we may collect, use, share, and transfer your information as described herein. If you do not agree with our policies and practices, your choice is not to use our Website or our Services.

What Information Does This Privacy Policy Cover?

This Privacy Policy covers our treatment of personally identifiable information. “Personal Information” means any unencrypted or non-deidentified information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular person such as, but not limited to, your name, mailing address, email address, telephone number, etc. Please see additional information below on the particular information we may collect.

Personal Information does not include your Personal Information that has been deidentified, pseudonymized, anonymized, aggregated, and/or otherwise processed so as to be unidentifiable in such a way that the data can no longer be attributed to a specific individual (by reasonable means) without the use of additional information, and where such additional information is kept separate and under adequate security to prevent unauthorized re-identification of a specific individual such that one could not, using reasonable efforts, link such information back to a specific individual (collectively, all of the foregoing in this sentence being referred to as “De-Identified Personal Information”).

We also may collect Personal Information from you through means other than our Website. This may include offline collection, such as if you submit a paper application, make a payment by check, or call or visit our office. It also may include emails, text messages, or other electronic communications that you send to us separate from our Website or by way of our Service Providers (as defined herein). However, if we combine the Personal Information we collect from you outside of our Website with Personal Information that is collected through our Website or by another means as described above, the Privacy Policy will apply to the combined information, unless specifically disclosed otherwise.

Applicability

This Privacy Policy applies only to the Services, and FPSA’s collection, use, disclosure, and protection of your data. It does not apply to third party websites, applications, or services.

Before accessing, using, or interacting with the Services you should carefully review this Privacy Policy.

Eligibility To Use The Services

The Services are not directed to children under the age of 16. You may not use the Services if you are under the age of 16. We do not knowingly collect, solicit or maintain Personal Information from anyone under the age of 16 or knowingly allow such persons to register for or use our Services. In the event that we learn that we have collected Personal Information from a child under age 16 without verification of parental consent, we will use commercially reasonable efforts to delete that information from our database.

Changes to Our Privacy Policy

We are constantly working to improve our Website and Services, and we may need to change this Privacy Policy from time to time as well. Our current Privacy Policy will always be on our Website and any updates will be effective upon posting. You are responsible for periodically checking our Website for updates. Under certain circumstances, we also may elect to notify registered Users of changes or updates to this Privacy Policy by additional means, such as posting a notice on the Website or by sending you an email, but you should not rely on receiving such additional notice.

How We Collect Personal Information and from What Sources

Information You Provide Us. The Personal Information we collect through our Website, or from our business partners, service providers, exhibitors, and sponsors and may include the following:

• Information that you provide by filling in webforms on our Website or affiliate websites. This includes information provided when creating an online account, purchasing our Products or Services, subscribing to our e-newsletters or other communications, requesting information from us, submitting or posting material (where permitted) on our forums, or interacting with customer support or service, report a problem with our Website, Products, or Services, or otherwise communicating with us
• Records and copies of your correspondence (including email addresses), if you contact us
• Registering for an event
• Your responses to surveys that we or our service providers might ask you to complete for research purposes
• Your search queries on the Website
• When communicating with customer service/support
• Third party websites and mobile applications (e.g., websites that share information with us or advertising partners regarding online activities)
• Data suppliers (e.g., companies that provide demographics and other information regarding consumers)
• Fulfillment and delivery service providers
• Social media companies
• Other service providers
• Responding to employment opportunities
• When making a donation via our Website or offline (e.g., telephone)

We collect several categories of Personal Information from and about you as summarized in the following table:

When do we collect information?

We collect information from you when you register on our Website(s), sign up for membership, register for events and webinars, subscribe to a newsletter, respond to a survey, fill out a form, donate, or enter information on our Website(s). We may also collect information when we meet you in person, for example at a trade show or other industry event.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To provide information, products, and services you request, for example, our monthly newsletter.
• To contact you with special offers and other information we believe will be of interest to you.
• To contact you with information and notices related to your use of our services and our website.
• To personalize your experience and to allow us to deliver the type of content and offerings in which you are most interested.
• To improve our website in order to better serve you.
• To better respond to your customer service requests.
• To send periodic emails regarding your order or other products and services.
• To invite you to participate in surveys and provide feedback to us.
• To better understand your needs and interests and improve our marketing and promotional efforts.
• For any other purpose about which we will notify you at the time we collect your information.

We store the personal information we collect about you until you request your personal information be deleted from our database or until we determine that we have no further use for such information.

How do we process information?

We use marketing automation and other third-party software to process your data.

Where Do We Process and Store Personal Information?

We have our headquarters in the United States. The Personal Information we or our service providers collect may be stored and processed in servers within or outside of the United States and wherever we and our service providers have facilities around the globe, and certain information may be accessible by persons or companies outside of the United States who provide services for us. You consent to our and our service providers’ transmission and/or transfer of your Personal Information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take reasonable steps to ensure that your Personal Information receives an adequate level of protection in the jurisdictions in which we process it.

If you are a resident or citizen of the UK, European Economic Area or Switzerland, please see the section below on GDPR compliance.

If you are a citizen or resident of the UK, EEA, Switzerland, or other regions with laws governing data collection and use that may differ from the laws in the United States, please note that we may transfer your information to a country or jurisdiction that does not have the same data protection laws as your jurisdiction. We may do so to process your information by staff operating outside these countries who work for us or for one of our Service Providers.

If you are a resident of a country other than the United States, you acknowledge and consent to our collecting, transmitting, processing, transferring, and storing your Personal Information out of the country in which you reside.

How do we protect visitor information?

We are committed to ensuring the security of your personal information. To protect your data, we use Secure Sockets Layer (SSL) technology to encrypt the information you provide to us online.

SSL Encryption

SSL is a standard security technology that establishes an encrypted link between our web server and your browser. This encryption ensures that all data passed between our server and your browser remains private and integral. When you enter sensitive information (such as credit card numbers) on our website, we encrypt the transmission of that information using SSL.

How We Protect Your Information

• Encryption: We use SSL encryption to protect sensitive information transmitted online. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.
• Access Controls: We implement a variety of security measures to maintain the safety of your personal information. Access to your personal information is restricted to authorized personnel only.
• Regular Security Audits: We conduct regular security audits and assessments to ensure that our systems and processes are secure and compliant with industry standards.

Your Responsibility

While we take significant steps to protect your personal information, it is also important for you to take steps to protect yourself online. Ensure that you use a secure and updated web browser, and be cautious when sharing personal information online.

Contact Information

If you have any questions or concerns about the security of your personal information, please contact us at info@fpsa.org.

Do we use ‘cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled. It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally information unless we provide you with advance notice and you consent to same. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Any visitor information which does not constitute personal information may be provided to other parties for marketing, advertising, or other uses.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website. Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting Out

You may contact us at any time to review the information we have about you and request that your information be deleted. You may also opt out of communications by using the unsubscribe link at the bottom of any email we send you. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Collection of Minors’ Data

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. For children between the ages of 13 to 16, we require opt-in consent from the child before collecting, selling, or sharing their personal information.

Opt-In Consent Process

If you are between the ages of 13 to 16, you must provide opt-in consent before we can sell or share your personal information. You will be presented with a clear and conspicuous notice explaining the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we may share it. You will have the option to opt-in to the sale or sharing of your personal information.

Parental Rights

Parents and guardians have the right to review their child's personal information, direct us to delete it, and refuse to allow any further collection, use, or sharing of the child's information. To exercise these rights, please contact us at info@fpsa.org.

Contact Information

If you have any questions or concerns about our privacy practices related to minors, please contact us at info@fpsa.org.

For California Residents

California Online Privacy Protection Act (CalOPPA) requires a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CalOPPA we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’, and can easily be found on the page specified above.

Users will be notified of any privacy policy changes. On our Privacy Policy Page, users are able to change their personal information:

• By emailing us info@fpsa.org
• By calling us 703-761-2600

Further, under California Civil Code Section 1798.83 (known as the “Shine the Light” law), FPSA members and customers who are residents of California may request certain information about our disclosure of Personal Information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the address below with “Request for California Privacy Information” on the subject line and in the body of your message. We will comply with your request within thirty (30) days or as otherwise required by the statute. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

For Citizens and Residents of the United Kingdom (UK), European Economic Area (EEA) and Switzerland

The following provisions apply only if you are a citizen or resident of the UK, EEA, or Switzerland. For such citizens or residents, all processing of your Personal Information is performed in accordance with privacy rights and regulations, in particular, (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (“GDPR”), and our processing will take place in accordance with the GDPR. For purposes of the GDPR, we will be the “data controller” of Personal Information (referred to and defined in the GDPR (available here) as “Personal Information”) we collect through the Website, unless we collect such information on behalf of a “data controller” in which case we will be a “data processor.” This Privacy Policy does not apply to websites, applications or services that do not display or link to this Privacy Policy or that display or link to a different privacy policy. For UK, EEA, and Switzerland residents and citizens only, to the extent any definition in this Privacy Policy conflicts with a definition under the GDPR, the GDPR definition shall control.

We provide adequate protection for the transfer of Personal Information to countries outside of the EU Region through one or more of the following methods: (a) a series of intercompany agreements based on or incorporating the Standard Contractual Clauses, (b) we may rely on the European Commission’s adequacy decisions about certain countries, as applicable, (c) by obtaining your consent for these data transfers from the EU Region to the United States to other countries, (d) we may adopt binding corporate rules, or (e) to the extent applicable, we may rely on derogations as set forth in GDPR Article 49 for the transfer and onward transfer of Personal Information collected from individuals in the EU Region to the United States and other countries that the EU Region may view as not providing adequate data protection. Regarding method (e), we may transfer Personal Information to a third party to perform a contract with you, with your explicit consent or in a manner that does not outweigh your rights and freedoms. If this Personal Information is not processed and transferred, we will not be able to execute the contract with you or you will not have access to any or all the benefits and features associated with your transaction.

Our Legal Basis for Processing Personal Information (UK, EEA, and Swiss Visitors Only)

If you are a visitor using our Website from the UK, EEA, or Switzerland, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it. However, we will normally collect Personal Information from you only where we need the Personal Information to perform Services for you for which you have contracted with us, or where the processing is in our legitimate interests or rely upon your consent where we are legally required to do so and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we also may have a legal obligation to collect Personal Information from you or may otherwise need the Personal Information to protect your vital interests or those of another person.

The collection and processing of your Personal Information may be necessary for the purposes of our legitimate interests. Such legitimate interest purposes may include:

• fraud prevention
• ensuring network and information security
• indicating possible criminal acts or threats to public security, including enhancing protection of our community against spam, harassment, intellectual property infringement, crime, and security risks of all kind, and enforcing legal claims, including investigation of potential violations of our Terms of Use
• when we are complying with legal obligations
• processing employee or visitor, member, attendee, or registrant data
• performing the function or service you requested of us
• providing our Services and their functionality to you where such processing is necessary for the purposes of the legitimate interests pursued by us or by our service providers related to the Services
• direct marketing
• the relevant and appropriate relationship we have with you
• analytics, e.g., assess the number of visitors, page views, use of the Website, etc., in order to understand how our Website and Services are being used, to optimize the Website and/or future communications, and to develop new services and Website features
• updating your information and preferences
• offering and improving our Products, Services, and Website
• enforcing legal claims, including investigation of potential violations of our Terms

Your Data Rights Under GDPR

If you are subject to GDPR, your rights include the following:

• The right to access – Upon request, we will confirm any processing of your Personal Information and, and provide you with a copy of that Personal Information in an acceptable machine-readable format.
• The right to rectification – You have the right to have us correct any inaccurate Personal Information or to have us complete any incomplete Personal Information.
• The right to erasure – You may ask us to delete or remove your Personal Information and we will do so in some circumstances, such as where we no longer need it (we may not delete your data when other interests outweigh your right to deletion).
• The right to restrict processing – You have the right to ask us to suppress the processing of your Personal Information but we may still store your Personal Information. See below for more information.
• The right to object to processing – You have the right to object to your Personal Information used in the following manners: (a) processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling); (b) direct marketing (including profiling); and, (c) processing for purposes of scientific/historical research and statistics. See below for more information.
• The right to data portability – You have the right to obtain your Personal Information from us that you consented to give us or that is necessary to perform fulfillment of member benefits with you. We will give you your Personal Information in a structured, commonly used and machine-readable format.
• Rights regarding automated decision making. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except for the exceptions applicable under relevant data protection laws.
• The right to complain to a supervisory authority – You have the right to file a complaint with a supervisory authority, in particular in the European member state of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of Personal Information relating to you infringes upon your rights.
• The right to withdraw consent – If we are processing your Personal Information based on your consent to do so, you may withdraw that consent at any time.

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Fair Information Practices

We adhere to the Fair Information Practices principles, which form the backbone of privacy law in the United States and have influenced data protection laws around the world. Our privacy policy is designed to comply with these principles to ensure that your personal information is protected and handled responsibly.

Notice

We will inform you about the collection, use, and disclosure of your personal information at the time of collection or as soon as practicable thereafter. This includes providing clear and conspicuous notice of our privacy practices and the purposes for which we collect and use your information.

Choice and Consent

We will provide you with choices regarding the collection, use, and disclosure of your personal information. Where appropriate, we will obtain your consent before collecting or using your information. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Access and Correction

We will provide you with access to your personal information and the ability to correct or update it as needed. You may request access to your information by contacting us at [contact information]. We will respond to your request within a reasonable timeframe.

Data Minimization

We will only collect personal information that is necessary for the purposes identified in our privacy policy.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this privacy policy, and to comply with applicable legal, regulatory, or business requirements.

Security

We will implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes using encryption, access controls, and other security measures to safeguard your information.

Accountability

We are accountable for our compliance with the Fair Information Practices principles and will take responsibility for the protection of your personal information. If you have any questions or concerns about our privacy practices, please contact us at the address below.

Redress

We will provide a mechanism for you to address any concerns or complaints regarding our handling of your personal information. If you believe that we have not adhered to our privacy policy or the Fair Information Practices principles, please contact us at the address below. We will investigate and respond to your complaint within a reasonable timeframe.

CAN-SPAM Act Compliance

We are committed to ensuring that our email communications comply with the CAN-SPAM Act of 2003. The CAN-SPAM Act sets rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

Email Collection and Use

We collect your email address in order to:

- Send information, respond to inquiries, and/or other requests or questions.

- Process orders and send information and updates pertaining to orders.

- Send you additional information related to your product and/or service.

- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

CAN-SPAM Requirements

To be in accordance with CAN-SPAM, we agree to the following:

- Not use false or misleading subjects or email addresses.

- Identify the message as an advertisement in some reasonable way.

- Include the physical address of our business or site headquarters.

- Monitor third-party email marketing services for compliance, if one is used.

- Honor opt-out/unsubscribe requests quickly.

- Allow users to unsubscribe by using the link at the bottom of each email.

Unsubscribe

If at any time you would like to unsubscribe from receiving future emails, you can:

- Follow the instructions at the bottom of each email.

- Contact us at info@fpsa.org.

We will promptly remove you from ALL correspondence.

Contact Information

If you have any questions or concerns about our CAN-SPAM compliance, please contact us at info@fpsa.org.

AdRoll Usage

The AdRoll website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites. Then in the next section of the notice we link out to the industry opt-out sites described above.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.fpsa.org

FPSA Member Services
info@fpsa.org
1451 Dolley Madison Blvd. Ste 101
McLean, VA 22101 US
(703) 761-2600