
Food manufacturing companies face urgent pressure to train, retain, and upskill their workforce to remain competitive and meet rising production demands.
In this webinar, we’ll explore how targeted learning and development strategies—combined with cultural transformation and technology—can reduce turnover, increase engagement, and drive operational excellence.
Speakers from Lincoln Premium Poultry and Palermo’s Pizza will share proven approaches that go beyond compliance to build resilient, high-performing teams. Attendees will learn how to:
- Use training as both a recruitment and retention tool through clearly communicated career pathways and advancement opportunities.
- Build a culture of trust and transparency that drives engagement—from onboarding check-ins to multilingual communications and real-time feedback loops.
- Promote accountability and safety by empowering employees to own their impact on product quality and workplace safety.
- Leverage technology like WorkForge’s mobile platform, custom content, and LMS integrations to streamline onboarding, boost consistency, and support long-term knowledge retention.
With real-world examples and measurable results, this webinar will equip attendees with actionable strategies to align workforce development with business performance. Whether you're an OEM or food manufacturer, discover how training tailored to your people and processes can unlock lasting results.
Speakers
Cindie Serrano
Director of Organizational Development
Lincoln Premium Poultry
cserrano@lincolnpremiumpoultry.com
Cindie Serrano is a leader in Manufacturing Operations and Process Improvement with over 28 years of experience. She currently serves as the Director of Organizational Development at Lincoln Premium Poultry, Costco’s vertically integrated poultry processing complex. Cindie is widely recognized for her success in implementing transparent, data-driven training and employee relations programs—efforts that led to a 52% reduction in turnover. A frequent speaker at industry conferences, she also consults with manufacturing leaders across the country. Her passion lies in combining relationship-building, process management, and transparent communication with training strategies that drive measurable operational results.
Wendy Bushell
Chief People Officer
Palermo’s Pizza
w.bushell@palermospizza.com
Wendy Bushell is the Chief People Officer for Palermo’s Pizza bringing over two decades of human resources expertise to the table. She has a master’s degree in Human Resources & Labor Relations and has honed her skills across diverse industries. Her career journey includes leadership roles at Ansay & Associates, Klement Sausage Co, and Derco Aerospace, showcasing her adaptability and strategic approach to people management. Wendy's passion for fostering positive workplace cultures, development and driving organizational success makes her a valuable asset in today's dynamic food manufacturing landscape.